FaQ
✹ Where can I place an order from?
☞ You can place an order from any country, we ship throughout Italy including islands.
✹ When I receive my order, will I receive a confirmation number?
☞ Yes, you will receive an order confirmation email with an order number immediately after placing your order.
If you don't receive it within 24 hours, please contact us.
✹ How long will it take for my items to arrive?
☞ It usually takes 3/4 working days to ship.
Delivery times vary depending on demand and shipping location.
✹ Who can I contact if there is a problem with my order?
☞ All inquiries can be forwarded to info@dermaclinique.com
We have a very attentive customer service team. We make sure the problem is resolved as quickly as possible.
✹ How can I pay?
☞ We accept all major credit cards: Visa, Mastercard, Discover, Amex and also PayPal. It is also possible to pay by cash on delivery.
✹ Is checkout on this site safe?
☞ You can be absolutely sure that all purchases made here are safe.
✹ If I enter my email address, will my data be sold?
☞ We do not sell any information to our customers. Emails are only used to track and send newsletters about our promotions and discount coupons.
✹ Do I (the customer) have to pay customs taxes?
☞ You will not have to pay customs taxes.